FAQ | |
Where are products delivered from?
The products are delivered directly from manufacturers of Italy, Germany, Poland, Russia, China, Turkey, and UAE. We are official distributors of such internationally recognized brands as BOSCH, DeWalt, Makita, Stanley, Black&Decker, Annovi Reverbery, Nuova Battipav, KIPOR, Interskol and many others.
Will you have retail sales?
KRINXXI plans to set up its first retail shop in 2014 at 276 Biyankhu St., (cross of streets of Ryskulov and Kuderin). The shop will have a wide range of the company and you will able to make a retail purchase of any products.
What warranty terms do you provide?
The warranty period shall run since the date of sale and is 12 months. During the warranty period, all assembly defects made by manufacturer are eliminated free of charge. The warranty maintenance and repair of products is carried out in accordance with requirements and standards of the manufacturer on the territory of the Republic of Kazakhstan only at service centers, organized by «KRINXXI» LLP.
How is service maintenance carried out?
The service maintenance of KRINXXI’s tools and equipment is carried out by the service center, which performs its warranty maintenance and after sales services, repair and diagnostics at 48 Bokeykhanov St., tel,, +7 727 297 47 95.
What discounts do you grant?
Discounts are granted depending on the volume of order. To know your discount, you may contact our specialists by the following phone numbers: +7 (727) 245-62-94 or +7 (727) 245-62-94.
How is delivery to regions carried out?
Delivery in Almaty is made free of charge to the consolidated cargo transport unit or the customer’s vehicle. Regional deliveries are paid by the customer. If necessary, our managers coordinate logistics.
How can I become your dealer?
To become an official dealer of KRINXXI, you need to fill up the form at our website in section «Partners», and our representatives will contact you within the shortest terms. You can also contact our managers:
Lyazzat Slambekova, Regions of Almaty, +7 771 507 79 14, kam.manager@krin.kz
Gennadii Gerbersgagen, Regions of South, +7 771 507 79 13, prod.manager2@krin.kz
Vyacheslav Ivanov, Regions of North, Center and East, +7 771 507 79 06, region.manager1@krin.kz
Kirill Vasilyev, Regions of West, +7 771 507 79 10, region.manager2@krin.kz
How can I know the prices of goods?
For prices of goods you may contact our specialists by the following phone numbers: +7 (727) 245-62-94 and +7 (727) 245-62-94, by sending your application to the E-mail: trade@krin.kz, or to find the product you need and see its price at out Internet-shop.
How can I pay for products?
We work with both cash and non-cash payments.